Testimonials

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Caregiver Testimonials

“Mercy Hospice not only made our life so much easier, it helped Mama’s quality of life. She loved to see someone come to bath or help in any way. I know Mama felt safer with Mercy Hospice than being in a hospital because of the love they showed. Mama told me a lot that she was so happy because Hospice took care of her and were truly sincere about giving her a quality of life. I know when she passed she felt love by not only her family, but also her new Hospice family. There isn’t enough words to thank Mercy Hospice for everything.”

~ God Bless You!
Suzanne W.
Conway, SC
Mar. 3, 2006

“Hospice was very efficient and came right after they were called. Though they were only needed for a few days, they gave good suggestions such as playing soothing music in her room and making her surroundings “homey”. Mom’s passing was a lot more peaceful for both of us by using soothing music and having a homey, quiet atmosphere.”

~ Martha S.
Conway, SC
Mar. 12, 2006

“My husband and I had a lot of trust in the people from Mercy Hospice. He really liked and trusted Sister Sandy and looked forward to all the staff visits. We did things our way, knowing we always had help from Mercy Hospice if we needed it. We also had volunteers who came and they were great! We looked upon them as friends and I will never regret the choice we made.”

~ Mickey G.
Myrtle Beach, SC
Mar. 12, 2006

“I think that the one thing that really impressed me the most is the way that Jennifer seemed to act as though my wife was her mother or sister, not like someone she just met – just as someone she knew all her life. I can’t forget the little lady that showed me how to lift my wife out of bed without hurting myself. Boy oh boy, that little girl is strong! All of you were the best. You were even concerned about me getting some rest.”

~ Wilbert L.
Conway, SC
Mar. 12, 2006

“Thanks again for all that you did to make my father as comfortable as possible and for all you did for my family!”

~ Richard W.
Myrtle Beach, SC
Jan. 5, 2006

“Mercy Hospice services were more than adequate to meet our needs when my Uncle was in the end stage of life. Keep up the good work and God bless you!”

~ Ann L.
Loris, SC
Mar. 12, 2006

“The girl who bathed and shaved my husband the day before he died was wonderful, caring, and gentle. I would like to thank her personally.”

~ Dorothy P.
Myrtle Beach, SC
Mar. 13, 2006

“Thank you is not adequate. Mercy Hospice made our lives so much easier.”

~ Lorna S.
Conway, SC
Mar. 10, 2006

“I would like to express my sincere gratitude to everyone at Mercy Hospice. You all are a blessing to anyone who decides to have a spiritual trip to heaven. God bless each of you! You are indeed God’s angels!”

~ Pamela C.
Myrtle Beach, SC
Mar. 15, 2006

“We were very pleased with all the care, not only to my husband, but to the family also. Everyone was very helpful, kind, and compassionate. With the help of Mercy Hospice’s care, my husband was able to die at home with all the family being able to be with him. Sandy was a great, caring nurse. Renea was kind, caring, and gentle. Susan and Jane were also kind and caring. All of my calls were answered in a timely and kind manner. We are very grateful for all the care.”

~ Miriam S.
Conway, SC
Mar. 13, 2006

“My family and I cannot say enough about the wonderful caring people from Mercy Hospice who tended to my wife’s needs and comfort. They were professional, compassionate, and loving. We will never forget them!”

~ Gene F.
Little River, SC
Mar. 13, 2006

“Everyone helped with their tender care – don’t know what we would have done without them! Keep up the wonderful work. It is very necessary. You offer a wonderful, meaningful service to both patient and family.”

~ Enid W.
Little River, SC
Mar. 14, 2006

“My father was very much at peace knowing he was able to die at home with his family as well as his new Hospice family. Thank you all for your support and caring of my father!”

~ David P.
Little River, SC
Mar. 18, 2006

“Cheryl was our nurse, and we all thought she was wonderful! Amanda, the CNA, always did a good job. Mom really enjoyed her company!”

~ Maureen A.
Myrtle Beach, SC
Mar. 21, 2006

“All of the members of Mercy Hospice and Palliative Care were very loving and caring for my Grandma. My Grandma loved every one of those that came to care for her! Hospice has good workers and are very supportive to the patient and the family members.”

~ Geneane C.
Aynor, SC
Mar. 22, 2006

“I will always recommend Mercy Hospice and Palliative Care! Thanks for all your help with my Mom!”

~ Patricia L.
Myrtle Beach, SC
Apr. 10, 2006

“When a doctor suggests to the family that someone they love be referred to hospice the only conceivable thought that comes to their minds is “death”. How far from the truth this is. Words such as support, comfort, compassion, accessibility, truthfulness, thoroughness and caring are much more appropriate. This our family has found out since my mother-in-law became a hospice client.

From the moment our family was introduced to the Mercy Hospice staff that would be serving us, we were at ease. They each made it so easy to know what we would need to do to take care of Mom. The nurse helped to give me confidence in what I would need to do to take proper care of her and what to do in her best interest. The chaplain assured us of God’s love and His knowing what’s best for His children. She listened to Mom and was so attentive and kind. The social worker also put us at ease and made us feel very comfortable. She focused on Mom, as everyone does, which helps tremendously to put her at ease.

As caregiver, I just can’t say enough about the Mercy Hospice and Pallative Care agency. I always know that all it takes is a phone call and any question I have will be answered. I have been allowed to feel confident in what I do to take care of Mom.

So many “extras” are included when you are under hospice care, such as: prescription coverage, equipment, volunteers, nursing assistants and many more. It is so easy to face each day knowing that most everything will be taken care of – all one has to do is call and ask.

It has been such a blessing having all the staff of Mercy Hospice in our home. We truly feel as a united unit, we are able to take care of Mom and to make her daily life easier.

Because of the personal experience I have had with Mercy Hospice, each staff member has a special place in my heart. My prayer for each of them is that God’’s richest blessings will continue to pour out over them and all they do.”

~ Dibbie S.
Conway, SC

“Hospice was once considered, by my family, to be a signal that all is lost. We have learned a valuable lesson from Mercy Hospice—having been served by their agency during both parents’ passing. Mercy Hospice can bring families together to be part of a spiritual and moving experience. Thanks to the Hospice team, our parents’ deaths were preceded by loving conversations and peace.”

~Mary Ellen S.
Conway, SC
Apr. 6, 2006

“The staff was exceedingly efficient, courteous, kind, and extremely helpful! We would not have been able to care for my husband at home without the loving care of Mercy Hospice.”

~ Halina G.
Conway, SC

“I would like to thank everyone on my sister’s team for a great job! I cannot find the words to express all that Mercy Hospice meant to me as a sister and caregiver. It meant so much to know that help for her was only one phone call away. The nurses, social workers, and the Medical Director, Dr. Sasser, were wonderful! I don’t think we could have gone through all we did without first of all God and the prayers, love, and support of all the staff that worked with us in caring for my sister. I’ll never forget all they have done for my family and all they still continue to do.

If I had to make one statement concerning Mercy Hospice it would be that their hearts and goal was the same as my sister’s family and that was what was best for her. Whether it be her pain or spiritual needs and all that goes with that!

Thank you for all you do! May God continue to bless you with love and strength to continue caring for all who are sick.”

~ Sandra C.
Raleigh, N.C.

“Mercy Hospice is the best in every way. Thanks for everything you did. The end for my Dad was made easier for everyone involved.”

~ Joe
Conway, S.C.

“This is a very good program! Keep up the good work!”

~ Wilma E.
Myrtle Beach, S.C.

“You were all absolutely wonderful and supportive and helped me tremendously. Thank you!”

~ Jane K.
Little River, S.C.

“First, I would like to thank each and every one of you, spiritually, mentally, and emotionally. We loved each and every one of you. Just keep doing what you’re doing. May God bless and keep you all.”

~ Carolyn W.
Conway, S.C.

“While our loved one was not in your care very long, your service was greatly apprciated and very appropriate to our needs. Thank you and God bless you!”

~ Preston McK-F.
Conway, SC

“It is a strange disease and so many different things happened. I think the Mercy Hospice personnel did everything they could and did it with the feeling of a lot of care and love. They showed me how to take care of my loved one, to make her life as nice as I could. I’m very grateful to all your people. Dana is just great. Keep her around. She’s an angel!”

~ Davis H.
Myrtle Beach, SC

“We were very pleased with your services. Tammy was special. She came to give him his bath and when she was done, she would sit down on the floor and apply cream all around his lower legs and feet. We enjoyed Mercy Hospice helping us. We would never have been able to get his medications if not for Mercy Hospice. You all were very kind and good to us. We love you all and keep up the good work!”

~ Christine L.
Conway, SC
Jun. 16, 2006

“I wish to thank you for all the help and kindess you gave to me and my family at the time of my husband’s death. You were all just great!”

~ Alice M.
Conway, SC
Jun. 28, 2006

“Services provided by Mercy Hospice were truly a miracle for my sister and me. The help provided was wonderful and so helpful in all areas of need. We had never experienced anything like this and the help was so welcomed! I could never repay them for all they did for my Mom. She actually looked forward to each day to seeing a member of Mercy Hospice!”

~ Ellenor W.
Conway, SC
Jun. 24, 2006

“My wife passed away in less than 48 hours after the first visit. She had no pain or symptom-control problems. Mercy Hospice allowed me to admit my wife to the hospital until I could arrange for her care but unfortunately she died the first night. Mercy Hospice did everything I could ask for.”

~ Jimmy S.
Livingston, TX

“The prompt response by Mercy Hospice when I called them was wonderful! We were emotinally distraught and did not know what to do concerning our Mom who had been diagnosed with lung cancer. Mercy Hospice helped us through it all—they are remarkable people who really put the human touch in caring for others.”

~Barbara C.
Surfside Beach, SC
Sept. 6, 2006

“I am an experienced registered nurse, but to know I was not alone was very helpful. The support—emotionally, physically, and spiritually—was very helpful and comforting for me as the caregiver.

~ Charlotte W.
Myrtle Beach, SC
Sept. 20, 2006

“Our nurse, Cheryl, was very helpful in getting necessary medications. She worked very well with our doctor.”

~ Barbara O.
Myrtle Beach, SC
Aug. 4, 2006

“Although my husband was mainly under your Palliative Care program, Hospice personnel were also available when help was needed.”

“Now that he has passed away, help is available for the grieving process. Everyone that I have had contact with has been very compassionate and caring. I highly recommend the support of Mercy Hospice & Palliative Care.”

~ Andrea H.
Conway, SC
Aug. 3, 2006

“You are a wonderful, caring team and I have no idea what I would have done without all of you. You were compassionate, loving, and I could always depend on you no matter what time it was, day or night. Thank you—two little words that come from the bottom of my heart.”

~ Love to you all!
Betty H.
Surfside Beach, SC
Aug. 2, 2006

“Hospice did an outstanding job throughout the complete ordeal. Mercy Hospice always seemed to strive to do more. It would have been impossible to make it without them!”

~ Cliff B.
Conway, SC
Aug. 15, 2006

“I could not have cared for my mother at home without the help of Mercy Hospice.”

~ Cynthia S.
Myrtle Beach, SC
Aug. 2, 2006

“I really don’t know how to thank all the people at Mercy Hospice for everything they have done to help my family and me. They were great. Before I lost my husband, he told me that he felt comfortable with the care given to him.”

“It has been very hard, but with the care and concern of my family and Mercy Hospice, its made it a little easier. Thank you all.”

~ Sharon M.
Aynor, SC
Sept. 20, 2006

“I was very pleased with all aspects of Mercy Hospice. Everyone was very helpful and contributed to a good quality of life for my father in his final days.”

~ Patti M.
Sept. 11, 2006

“Thank you so very much for your great team. Everyone was an asset to us during our time of need…could not have asked for a better team to help with our mother in her last hours. Your family was very knowledgeable in every way.

~May God truely bless you!
Tammy H.
Myrtle Beach, SC
Oct. 9, 2006

“I feel blessed with such compassionate and caring people. Their concerns were for my ailing brother but the first questions was always, “How are YOU doing?” As his caregiver for a little over a year, it was very reassuring to hear that question. Mercy Hospice provided a very loving and caring attitude to us. Thank you!!!”

~ God Bless You All!
Betty S.
Myrtle Beach, SC
Oct. 4, 2006

“We feel Mercy Hospice helped our family with preparing and coping with the loss of my mother-in-law. They made her last days on this earth as peaceful and painfree as possible. We appreciate and thank them for all they did. We hope anyone who has to go through anything as painful as what we did will have just as wonderful and caring people.”

~ Thank you and God bless,
Crystal A.
Conway, SC
Oct. 4, 2006

“Our family greatly appreciated all the love, care, and concern we received from everyone involved with Mercy Hospice during the illness and death of our loved one. We would like to commend you all for all your hard work!”

~ Thanks Again,
Barbara C.
Conway, SC
Oct. 17,2006

“The Mercy Hospice team was truly God sent. They were professional, informative, and caring. They made Dad’s last days ones of comfort and also helped my wife and I through a very difficult time.”

~ Thanks for everything!
William B. Jr.
Myrtle Beach, SC
Oct. 19, 2006

“On June 3, 2006, my husband, Jim, passed away after losing his battle with brain cancer. I was fortunate enough to have the services of Mercy Hospice at our disposal for the last several weeks of his life. Without the very loving and caring nurses, CNAs, and social workers, I would have been at a loss as to how to meet Jim’s needs; the spiritual guidance of this wonderful group of people was invaluable during this painful and emotionally-wrought period. They were there when needed and always came with a smile and kind words to help comfort me during Jim’s journey from this world to the next. Together with family, friends, and the supportive members of the Mercy Hospice team, I was able to carry on.”

~ Katherine T.
N. Myrtle Beach, SC
Sep. 14, 2006

“Mercy Hospice is a great organization—the love and concern meant a lot to our family. Through Mercy Hospice, we were prepared for the steps of death our mother would go through before they happened. We felt like each member of Mercy Hospice was part of our family. I would recommend them to anyone!”

~ Lavon D.
Conway, SC
Oct. 23, 2006

“You were available to me and our family when I knew not where to turn. Thank you, Kathryn, for answering my phone call one January morning of last year. You, Nancy, Dr. Sasser, Hilda and so many others on your staff accepted first my Dad, Joseph, on your program and then very unexpectedly, my mother, Dorothy. You continued to care for my father…therefore, you continued to care for me.

~ Gayle H.
Little River, SC
Sep. 26, 2006

“My mother-in-law had suffered from COPD and related problems for years and we as a family are extremely grateful for all the care, compassion, and help offered to us by the Mercy Hospice team.

Our father-in-law is presently on the program but is due to be discharged soon due to his outstanding progress and recovery since his broken hip surgery and the death of his wife of 40+ years. We all feel his recovery has been possible because of the support afforded to us by the Mercy Hospice team.

~ Thank You and God Bless!
Charles J.
Conway, SC
Nov. 3, 2006

“Everyone that came into our home to help us were all outstanding! Excellent, wonderful, kind, patient, caring, sincere, and giving; I could go on and on but I won’t. You must know how much my husband and I appreciated each one that came here. I know my husband is looking down on each of us and is smiling and thankful for your help to me. He always worried about me and was happy when they helped me adjust to his impending death. I thank each person with all my heart and you are all in my prayers.

~ Ellen C.
Loris, SC

“I thought they were all great!”

~ Eulee J.
Conway, SC
Nov. 3, 2006

“I was very satisfied by the care the Mercy Hospice nurses gave to my husband while at Kingston Nursing Center in Conway.”

~ Albertine R.
Conway, SC
Nov. 5, 2006

“Mercy Hospice provides a wonderful and caring service to people in their time of need. My husband died more quickly than anticipated and therefore, I really didn’t get a chance to use the services as much as would have been done had he not died so soon. I would certainly recommend Mercy Hospice. What little I experienced, I felt that everyone was very nice, caring, and supportive.

~ Sylvia L.
Murrells Inlet, SC
Nov. 15, 2006

“As my husband got weaker day by day, I could also count on the Mercy Hospice team to be there to talk me through whatever I needed to do. Everyone there is very good at what they do. Thanks to each of you that took care of my husband!

~ Janice M.
Conway, SC
Nov. 10, 2006

“The care by the nurses, aides, social worker, chaplain, and Dr. Charlie were exceptional. Ms. Jackie was pleased with all areas of her care. The services provided were always given with much compassion and were so precious and rare. I always recommend Mercy Hospice to everyone that I feel may need your services. I give our testimony for our family that Mercy Hospice truly made an everlasting impact on our lives!

~ Thank You!
Micky W.
Conway, SC
Oct. 21, 2006

“I must tell you how absolutely supportive, knowledgeable, and caring your entire staff was to my Aunt Elizabeth and to me during and after her illness. I had absolutely no idea what to do during the time I was her caregiver and between Sr. Susan, Enid, Rev. Jane, and the nursing assistants, they got us both through it. Nurse Enid was my rock. I shall never forget her. She is an extraordinary person. A special thanks as well to Sr. Susan who guided me and was there for my Aunt and I right up until the end. Dr. Sasser was simply marvelous caring for my Aunt at the hospital. He is what a doctor should be! Incredible bedside manner, amazing doctor, very compassionate and caring!
Thanks also to Dale who was invaluable to us during the entire process. Mercy Hospice is the BEST!

~ Deborah S.
Myrtle Beach, SC
Nov. 17, 2006

“I was impressed that your staff totally supervised setting up our living room for his care. I don’t know how I could have done that!”

~ Marcia M.
Conway, SC
Dec. 4, 2006

“Mercy Hospice was a blessing during our time of need. Thank you!”

~ Robert T.
Conway, SC
Dec. 4, 2006

“We were very satisfied with Mercy Hospice care of our loved one and the concern shown to all our family. All our family was pleased with the services and would recommend your agency to anyone needing their services.”

~ Janette H.
Loris, SC
Dec. 16, 2006

“Your Hospice care meant so much to both my husband and our family. The staff were such wonderful people, we consider them true friends of our family. I miss them! I would love to recommend Hospice care to anyone who needed such services, both for the physical help and also for the wonderful friends who provide it. I hope if I get to the point of needing such services that Mercy Hospice will still be available to me.”

~ Jewel J.
Myrtle Beach, SC
Jan. 4, 2007

“Mercy Hospice is a wonderful organization. Everyone is caring, compassionate, and loving. I would and will recommend Mercy Hospice to all my relatives and friends. Thank you so very much for everything. Words cannot express how wonderful everyone was in my time of grief.”

~ Janet M.
Longs, SC
Jan. 10, 2007

“WONDERFUL ~ WONDERFUL ~ WONDERFUL !!! Everyone associated with Mercy Hospice gave 100 % to both my husband and I during his illness. I really don’t know what I would have done without their support, guidance, and extra strength for me AND the fact that they were ALWAYS there for us! Thanks SO much!!”

~ Donna L.
Little River, SC
Jan. 7, 2007

“The Hospice team was caring and supportive without being intrusive. Explaining the “stages” that my mother was going through helped me to know what to expect and be better able to deal with it. Thanks so much!”

~ Sharon C.
Myrtle Beach, SC
Jan. 5, 2007

“I was not confident that I could handle every stage of the cancer-patient care since I had no nurse’s training. The Mercy Hospice staff were wonderful to show me at each stage what to do and how to do it. Whenever a problem came up, I could quickly get help and advice by phone. My dear Mother was treated in a loving, kind way by all staff members. I looked forward to visits by staff members and nurses. It was a comfort to know our total needs were met and it made me happy she was kept comfortable until the end.”

~ Jane
Conway, SC
Jan. 4, 2007

“I really don’t know where to start when it comes to expressing our gratitude, love, and respect for the care you rendered to my sister. You became family to her and to us. Not only were her physical needs met, you also provided emotional and spiritual support to all of us. We thank you from the bottom of our hearts. God Bless You and keep you as you continue rendering these life-giving services!”

~ Jo Anna S.
Garden City Beach, SC
Jan. 4, 2007

“Our experience, though extremely sad, was made easier with Mercy Hospice. The kindness your staff exuded went above and beyond our expectations. The compassion, professionalism, and care provided were greatly appreciated. Bonnie, Amy, and Tammy comforted our Mother, and for that we are truly thankful. Thank you for making the fleeting, precious moments for our Mother more comfortable.”

~ Sharon W.
Myrtle Beach, SC
Feb. 14, 2007

“Your staff did an excellent job and I sincerely appreciate it!”

~ Joseph B.
Briarcliffe Acres, SC
Feb. 14, 2007

“Please understand, there was only about one week between contacting Mercy Hospice and the death of my wife. Not a lot could be done in that time. However, what was done by the team was appreciated. I am grateful for Mercy Hospice’s care and the work you do and the many families you have helped and will help in the future.”

~ Dirk S.
Loris, SC
Feb. 3, 2007

“Our family is very appreciative for your genuine care and concern for our family member as well as all of us. The aide that came to bathe and help with Grandma’s cosmetic needs was so caring and loving. The nurses, social workers, and chaplain rendered support and concern not just for Grandma but for Pa, Shorty, Lib, and our whole family. All of you made our last weeks and days easier because of your help and support. Thank you so very much! God bless all of you for having such caring and loving hearts!”

~ Lib B.
Aynor, SC
Feb. 7, 2007

“What a blessing Mercy Hospice was to us during the decline of our mother and ultimately her passing. Emotionally, physically, spiritually, financially—all needs were met. In speaking of your organization’s support, comments I have heard were, “I thought they were only for cancer”.

I know what services you offer because we used them but I am not sure the general public is aware of all Mercy Hospice is and probably would not know unless their family was put into that situation. Your organization is highly recommended to those whose needs avail!”

~ Marsha M.
Conway, SC
Mar. 2, 2007

“Mercy Hospice & Palliative Care made a GREAT deal of difference while my mother was alive and at the end of her life. Shari, the nurse, helped us tremendously. Jane was wonderful and she gave me the strength to accept Mama’s death. She also attended the funeral which I truly appreciated. I will always, in the future, support Mercy Hospice. All families will need them sometime. Thanks to their Medical Director, Dr. Charles Sasser, also. He was great! I appreciate everything that each person did. Thank you!

~ Anne B.
Conway, SC
Apr. 3, 2007

“All I can say about Mercy Hospice is that I think they were very caring and compassionate to both of us. They helped me so much to understand all that was happening. I would recommend them anytime!”

~ Winnie H
Conway , SC
Feb. 3, 2007

“The Hospice team gave a tremendous amount of help and support to every need of my Dad and family members. I pray that doctors outside the Hospice team would become more aware of how to help those close to death with certain medications. The Mercy Hospice team went beyond the call to work with the doctor. We were thankful for the help to connect with their Medical Director, Dr. Charles Sasser, who knew how to help my Dad! Thank you!”

~ Kathleen B.
Myrtle Beach, SC
Apr. 4, 2007

“Once Mercy Hospice was called in, they immediately began providing us with services and availability when needed. My Aunt did not live but just a few days after Hospice came but we were well pleased. Hospice is a wonderful organization and I know had she lived a longer period of time, they would have been very helpful and supportive in helping us work through her sickness and death. Thanks again for your support!”

~ Anne W.
Apr. 3, 2007

“The Hospice care my husband received was excellent. My family and I were very impressed with the care, concern, skill, and understanding—all done very friendly and professionally.”

~ Norma F.
Conway, SC
Mar. 4, 2007

“We are very pleased with the wonderful quality of care you have given my sister up until her death and now with the same care and dedicated professionalism as you care for my mother in her home. In our great time of need, it is good to have the love and constant supervision of your fine staff helping Mom to enjoy her life as much as possible.”

~ David R.
Myrtle Beach, SC
Apr. 18, 2007

“My family and I appreciated the care provided to my Mother and our family during her last 7 days she was with us. The Nursing Staff provided the needed information for concerns and questions we (the family) had during this time. Initially, the literature received and explanation were very beneficial. When family concerns were expressed and/or unforeseen situations arose, the Mercy team provided quick, immediate response to remedy and to ease our concerns no matter the time of day. My family and I are so grateful for the spiritual concern expressed by the Spiritual Care Staff. The prayers by the staff provided peace, encouragement, and strength during our time of watching our Mother pass onto her heavenly home.”

~ Lennie L.
Effingham, SC
Apr. 17, 2007

“I have already told as many people as I could about how great Mercy Hospice is. I could not have asked for better care for my Mom and my family. Everyone should know how great and caring you are, not just for the patient but the family also!”

~ God Bless You All!
Nancy M.
Myrtle Beach, SC
Apr. 10, 2007

“Mercy Hospice was very helpful in what I needed them to do. I appreciate all that they did to help me and my family!”

~ Dawn S.
Myrtle Beach, SC
Mar. 5, 2007

“I could not have taken care of my wife without all the great help and people of Mercy Hospice. This made a terrible condition much better. Thank you for all your loving care and help.”

~ Konrad R.
Galivants Ferry, SC
Mar. 9, 2007

“I would hope that if I were to become in a similar physical state as my sister did that I would get such great care as my sister. The Mercy Hospice people were dedicated and compassionate. The nurses and CNAs were the best!”

~ Miriam S.
Loris, SC
May 12, 2007

“It has been 7 years since my husband passed away and I still keep in contact with the people at Mercy Hospice. They have become a part of my family. They do so much more than the general public realizes. We are truly blessed in Horry County to have these wonderful people available to us.”

~ God Bless You All!
Suzie W.
Myrtle Beach, SC
June 19, 2007

“Two of your nurses were outstanding, Jennifer and Teresa. They went beyond their call of duty. These two nurses are sent from God. Their emotional support for our family and Mother will never be forgotten. They helped to prepare us for the end in a gentle way. The two CNAs we worked with were also great.”

~ Kathie H.
June 8, 2007

“Teresa was excellent in providing all the necessary care at the end of my wife’s life. She also provided me with the help I needed in order to cope with the passing. Please convey to her my expressed debt of gratitude. She was absolutely wonderful!”

~ Gene Y.
N. Myrtle Beach, SC
June 7, 2007

“We only had the priviledge of a couple of hours of your service, but the people were professional, kind, caring, and you could feel the presence of the Lord around the nurse. She was very informative with the amount of time she had to explain everything. The nurse made all the necessary calls after my husband passed and stayed with us until everything was handled. Thank God for people like you!

~ Linda F.
N. Myrtle Beach, SC
June 7, 2007

“I can not even imagine what the last 6 weeks of my husband’s life would have been like without Mercy Hospice. You came into our home, saw our needs, and immediately put into a plan of action that not only met but exceeded all expectations. Everything was done professionally, always with kindness and compassion. From my heart, I thank you.

~ God Bless You All!
Joyce P.
Little River, SC
June 11, 2007

“I was so afraid! You helped me so much. I was able to keep my sister comfortable.”

~ Hazel F.
Myrtle Beach, SC
May 27, 2007

“Bonnie, our nurse, was the most considerate, personable, & compassionate person I have met with your organization. She is a jewel! Mercy Hospice was there when death was approaching and made our loved one as comfortable as she could.”

~ Patricia F.
Little River, SC
June 18, 2007

“The last months of my sister’s life were made happy and important because of Mercy’s intervention in her life style. We were no long alone in this problem—we had help—people on our side. She was once again a person, not just another sick lady and I, as caregiver, was offered a friendly hand by Nancy and a voice when I was voiceless, a person to call when overwhelmed, a friend that came to the bedside when things got really rough.”

“Nancy and the team were always there and they never let me or my sister down. I am forever grateful and shall never forget the kindess extended to us by the Mercy Hospice team.”

~ Sincerely,
Joan R.
Murrells Inlet, SC
July 11, 2007

“Johanna was totally available if we needed her, even though she knew that Mother was being visited by clergy from our church. I would highly recommend Mercy Hospice to any family whose loved one is nearing the end of life. The comprehensive approach to meet spiritual, physical, emotional, and economic concerns gave ease and confidence to the family as well as the individual receiving care.”

~ Ann B.
Conway, SC
August 17, 2007

“Everyone involved was very caring, compassionate, and helpful in all ways!”

~ Thank You!
Bob M.
Myrtle Beach, SC
August 19, 2007

“We have never been exposed to hospice care until now. Mercy Hospice made a difficult situation, not only cancer, but blindness and deafness, a comforting and spiritual time that will always be remembered.”

“Our heartfelt thanks go to the staff of Mercy Hospice. They bring peace to both the dying and the living that leaves a difference in everyone’s lives.”

~ Thank You!
Joyce H.
Little River, SC
September 11, 2007

“All the staff that helped us with our Aunt were very wonderful with her, not only with our Aunt, but with me, Mary, and Thelma. They were just as concerned about our well being, they explained everything we did not understand and made sure we did not forget to get our rest. They counseled us through every step, the pastor would come and check on us all and prayed with us. When our Aunt finally passed on, they came to us as soon as possible. Mercy Hospice team members are very concerned about their patients and family members. May God bless each and everyone of them!”

~ Connie W.
Loris, SC
September 8, 2007

“We are very grateful to Mercy Hospice for their services during our Mother’s illness and death. Without you all, we could not have made it. This was a very difficult time and you made it easier. Thank you from the bottom of my heart!”

~ Deborah C.
September 9, 2007

“During the short time Mercy Hospice was with us, they went all they way in helping me. I don’t know what I would have done without them.”

~ Dorothy J.
September 10, 2007

“On behalf of my family, I wish to thank you all at Mercy Hospice for your thoughtfulness, devotion, and kindness during our time of sorrow. We will never forget how much you all helped make this experience as easy and pain free as possible.”

~ Paul B.
Little River, SC
September 8, 2007

“I really appreciate everything Mercy Hospice did in helping to care for my Mother. The staff was great. They went above and beyond in helping us. Jennifer, Jane, Patricia—all of them—were great. The Social Workers were very supportive also. I can’t express the gratitude that I have for Mercy Hospice. I will never forget what they have done and continue to think of them.

~ Thanks a bunch guys!
Mary S.
Loris, SC
September 9, 2007

“Mercy Hospice gave me the strength to see my Mom through her journey. They gave me the confidence to take care of her and also told her how beautiful she looked (she loved that). We could not have kept her at home without their help.”

~ Carol S.
Surfside Beach, SC
October 16, 2007

“We only worked with Mercy Hospice staff members for one week but during that week, they offered much needed help in giving personal care and making the hospital transition easy and comfortable. We found the staff members to be very caring and helpful. The chaplin, also, did a wonderful job at the memorial service—without ever being able to talk to him personally. You give great care during a time that is difficult for family members.”

~ Alice K.
Little River, SC
October 13, 2007

“Mercy Hospice was extremely helpful to my Dad and our family. Everyone who visited our home was pleasant and very caring. Jennifer and Teresa were loved by Dad. Each time he would see them come in, he would smile. He was so comfortable around them. If it hadn’t been for all of you, I would not have been able to keep my Dad in our home. It felt as if they were part of our family. Everyone had love and compassion throughout Dad’s seven weeks of sickness and we know that God is there with your staff members and we love you all and could never repay your for what was done.”

~ Thanks and God Bless You All!
Deborah B.
Loris, SC
November 2, 2007

“Mercy Hospice was very helpful to us the last month Frankie was alive. We appreciate the love, care, and support we were given. Thank you so much!”

~ Wylene H.
Conway, SC
November 8, 2007

“The Mercy Hospice nurse was great; they were there when we needed them. They answered questions that we had concerning my brother’s illness. He became dependent upon them, they treated him like family. You could call the social worker and ask a question and she would come to see what the problem was.”

“The Sunday my brother died, someone from Mercy Hospice was there and sat with him. If it was not for the staff that worked with my brother, he would not have lived as long as he did. I will always be grateful for the service that you provided.”

~ Stephanie L.
Conway, SC
November 18, 2007

“We could not have asked for any better service and care for Mother. We thank all of you from the bottom of our hearts!”

~ Sincerely,
Carl R.
Wilmington, NC
December 14, 2007

“Lonnie never wanted anyone in his home to help but agreed to give Mercy Hospice a chance. The first time he met his nurse, Cheryl, he was sold! She was upbeat, joked with him, and carefully explained the role of Hospice in his life’s ending journey. Cheryl and Dr. Cardosi were the only people to visit, as Lonnie wished. We were able to address all his needs and keep him comfortable and smiling. These two women and Mercy Hospice allowed Lonnie to call the shots and die with dignity at home. We couldn’t have asked for more. Many thanks to the Mercy Hospice team!”

~ Wanda N.
Murrells Inlet, SC
January 7, 2008

“Thank you all for the support you showed to our family. You are truely angels on earth. It takes a special person to do what you do for people. You and your staff will always be remembered by our family, you helped us with taking care of our Daddy and we will always be thankful to you. THANK YOU SO MUCH FOR HELPING TO MAKE MY DADDY’S LAST DAYS BE IN COMFORT!”

~ Jeannie G.
February 26, 2008

“On behalf of my friend, I would like to thank you for your help. When he needed it most, you helped ease his pain.”

~ Sincerely,
Thomas E.
Little River, SC
March 20, 2008

“Mercy Hospice was there any time I needed someone. Cheryl always answered my call, no matter where she was at the time. Medications were always called in and my husband was made comfortable at all times. If a problem arose, it was taken care of immediately both by Dr. Sasser and Dr. Cardosi. My husband’s health problems were many, so it made his care harder for the doctors to manage, but he was well taken care of at all times.”

~ Sincerely,
Patricia G.
Myrtle Beach, SC
March 21, 2008

“Thank you so much for being there in the time of need. We do appreciate all your help and phone calls. Our mother (in-law) was taken care of greatly by your team. It made it easy for her as well as for our family when the need occured.”

~ Thank you!
Delbra H.
Conway, SC
March 26, 2008

“Hospice not only made him feel better, but they were also supportive to me as well. All my thanks to you and your staff!”

~ Sincerely,
Deanna L.
Longs, SC
March 27, 2008

“I want to thank everyone, including those whose names I do not know, for the excellent care and support you gave to my mother during her last illness.

Please excuse my tardiness in sending this note; it bears no reflection on my gratitude for your care and understanding during our difficult time.”

~ Sincerely,
Barbara S.
Wallingford, CT
March 20, 2008

“The Mercy staff were competent, courteous, and compassionate. Both the nurses and social workers were most kind and helpful to a fault. They made every effort to be helpful and available. The instructions they offered were clear and detailed. They were just what we needed for the time of their ministering.”

~ Thank you,
Herbert B.
Conway, SC
May 1, 2008

“Thanks to all of you for the care you gave Mr. W, particularly those last two days while he was at Loris Hospital. Thanks so much to the Head Nurse who allowed me to bring our little dog, “Sweetie Pie” to stay in the room those last two days and nights. In my heart, I know he knew she was there! Special thanks to the doctor who took charge to make sure he had everything possible to make his last days so peaceful and out of pain. You all are the greatest!”

“P.S. As I write this, I am finally allowing myself to cry and grieve! If tears could build a stairway, and memories a lane, I’d walk right up to heaven and bring him home again!”

~ Love and thanks to all of you!
Sherry S.
Longs, SC
March 24, 2008

“I will forever be grateful to the Mercy Hospice team who cared for us! They performed as if it was not their “job” but their “calling”. They helped us embrace life and death as a part of God’s divine plan.”

~ Sincerely,
Patty S.
Loris, SC
March 24, 2008

“I can’t say anything but good of Mercy Hospice…VERY professional, kind, caring people in every way. I’ll never forget the love you showed to my Mother and how you guided me through a hard time. If only the whole world were like Mercy Hospice.”

~ Thank You!!
Joseph K.
Conway, SC
June 3, 2008

“The care my Mom received was wonderful! Living in Ohio while she was in Myrtle Beach was an obstacle for us in giving her care. The nurses she had and the case worker were wonderful. They explained everything. They treated her with respect and gentleness. She was able to die peacefully and in her own home.”

~ Thanks so much!
Laura W.
Dublin, OH
July 8, 2008

“The nurses were very loving and concerned about my Mother. Ann, the volunteer, was a wonderful comfort to us and gave time with Mother when we needed a little break. The Chaplain came and visited and was very personable and caring. Hel also visited my Father who was in the hospital at the same time.

The staff coordinated and helped get my Father to my Mother’s hospital room to visit her before she died. For such a short time (about a week), I was very impressed with the level of care for my Mother.”

~ Thank You!
Martha C.
Santee, CA
June 28, 2008

“If it were not for Mercy Hospice, the last days of my husband’s life would not have been as comfortable and relaxed. My husband really looked forward to his nurse coming by to make sure he was doing good.”

~ Judy B.
Conway, SC
July 1, 2008

“I was impressed with the quality of care my Mother received, as I was equally impressed with the exceptional individuals who represented Mercy Hospice.”

~ David R.
July 25, 2008

“Thank you for the care, compassion, and tenderness my husband received during his last days with me. Your emotional support for me and my family was outstanding, especially the care at the hospital. I also wish to thank the Children’s Grief Coordinators for the awesome job with helping my two great nieces get through a very difficult time in their young lives. I know in my heart they both will always remember the kind words and thoughts you gave each of them about their great-uncle.”

~ Katherine J.
Conway, SC
August 3, 2008

“My Mother was only under hospice care very briefly as she died a few days after we began services. However, the Mercy Hospice staff we worked with were helpful and displayed care and compassion for my Mother and myself. Their compassion was very helpful to me in his final days at a very stressful time.”

~ Ann R.
Conway, SC
August 6, 2008

Physician Testimonials

“The Mercy Hospice and Palliative Care team is compassionate, caring, professional, and knowledgeable. Hospice care is a difficult field and only committed and dedicated persons can provide such care. Horry County is blessed to have such a wonderful team! Whenever I request Mercy Hospice’s help for a terminal cancer patient, I am sure that my patient will be in caring and safe hands during the most important phase of their life.”

—Dr. Neeraj Mahajan, Coastal Cancer Center
Ph: 843-234-1660 Fx: 843-234-1661
817 Farrar Drive, Conway, SC 29526

Colleague Testimonials

Heart Failure Guidelines

“There is a failure to recognize that end-stage heart failure patients frequently come in and out of the hospital over and over again and suffer a lot, with really no impact on their ultimate survival. Cardiologists aren’t used to talking about hospice. They are more used to doing interventions…I think using hospice is a way of improving the remaining days that these patients have. Hospice can be a very positive experience for patients and their families…”

~ Mariell Jessup, M.D.
University of Pennsylvania Medical Center, Philadelphia
(As quoted in the September 20, 2005, issue of Circulation, referring to the “ACC/AHA 2005 Guideline Update for the Diagnosis and Management of Chronic Heart Failure in the Adult.”)

Dignity at End of Life

“The beneficial effects of dignity therapy reside in being able to bolster a sense of meaning and purpose while reinforcing a continued sense of worth within a framework that is supportive, nurturing, and accessible, even for those proximate to death… Evidence from this trial speaks to the importance of using every clinical encounter as an opportunity to acknowledge, reinforce, and where possible, reaffirm the personhood of patients charged to [a clinician’s] care.”

~ H.M. Chochinov, M.D., et al.
University of Manitoba, Canada
(As quoted in the November 2005, issue of Annals of Internal Medicine.”)

Care of the Dying

“Seeking the best care possible will always require the wise and prudent judgement of the people on the spot: spouses and children, guardians and friends, doctors and nurses, social workers, and hospice professionals … We should always seek to benefit the life incapacitated persons still have, and never treat even the most diminished individuals as unworthy of our company and care … Dying, like living, is a human matter, not merely a medical or technological one.”

~ The President’s Council on Bioethics
(As quoted in the report, “Taking Care: Ethical Caregiving in Our Aging Society,” released September 2005.)

Overhospitalization of Nursing Home Patients

“For medical directors, the need for better information and support to residents and families around end-of-life care ranks first among the causes of overhospitalization … With improved education and support around end-of-life care, improved communication between covering doctors and nurses, and improved access to selected resources … it may be possible to minimize unnecessary hospitalizations for nursing home patients in the future.”

~ Buchanan, et al.
Harvard Medical School, Boston; and John A. Burns School of Medicine. University of Hawaii, Honolulu
(As quoted in the May 2005 issue of Annals of the Journal of the American Geriatrics Society)

Reframing Goals

“For terminally ill patients, “failure must be redifined to mean ‘not succeeding in helping patients and their families reframe goals and hopes…’ Goals are not defined so much by cure rates as by what is important to a patient and the family.”

~ Joshua Hauser, M.D.
Instructor of Medicine and Palliative Care
Director of Education at the Buehler Center on Aging
Northwestern University Feinberg School of Medicine, Chicago
(As quoted in the March 7, 2005, issue of American Medical News, a publication of the American Medical Association)

Longer Hospice Stays

“When patients enroll in hospice close to the time of death, hospice providers have little time to perform assessments, establish relationships, and initiate effective interventions… Even with a short length of stay, this study found that hospice was able to deliver many services that family members needed and valued. Nevertheless, families perceived significantly more benefits with longer lengths of stay.”

~ Joan Harrold, M.D., et al
University of Pennsylvania, Philadelphia, Pennsylvania
Hospice of Lancaster County, Lancaster, Pennsylvania
(As quoted in the May 2005 issue of the Journal of the American Geriatrics Society.)

Renal Palliative Care

“Renal palliative care encompasses not only end-of-life care, but also the health care that precedes the initiation of dialysis, as well as care of the family and staff following the death of a dialysis patient… Asking patients how they want to live will help us to understand how they prefer to die and will provide insight into prioritizing their health care using the palliative care model.”

~ J.L. Holley, M.D.l
Department of Medicine, Nephrology Division
University of Virginia Health System
Charlottesville, Virginia
(As quoted in the March-April 2005 issue of Seminars in Dialysis, the Journal of the American Society of Diagnostics & Interventional Nephrology.)

Heart Failure and Hospice

“We propose integration of a palliative care approach early in the course of heart failure treatment and a tiered process for selecting patients for hospice care… [this approach] has improved patient outcomes as judged by symptom control, quality of life, and satisfaction with care.”

~ Paul J. Hauptman, M.D
Professor of Medicine
Saint Louis University School of Medicine, Missouri
(As quoted in the February 28, 2005, issue of Archives of Internal Medicine, a publication of the American Medical Association.”)

Terminal Needs of Congestive Heart Failure Patients

“Late in a disease process such as end-stage CHF, the complex terminal care needs of patients and families facing the end of life are best met by comprehensive hospice care, not by calls to 911 for transportation to the emergency department.”

~ Michelle Grant Ervin, MD, and colleagues
Washington Hospital Center, Washington, DC
(As quoted in the May 2006 issue of “Academic Emergency Medicine”, based on an abstract presented at the Annual Meeting of the Society for Academic Emergency Medicine.)

More Aggresive Care Isn’t Always Better Care

“There is growing concern about the way chronic illness is managed in the United States and about the possiblility that some chronically ill and dying Americans might be receiving too much care—more than they and their families actually want or benefit from.”

~ John E. Wennberg, MD, MPH
Dartmouth Medical School, Hanover, NH
(As quoted in the report, “The Care of Patients with Severe Chronic Illness: A Report on the Medicare Program by the Dartmouth Atlas Project.” released May 2006)

Physician Discussion of End-of-Life Care

“Recent research has shown significant benefits of earlier hospice enrollment for both patients and family caregivers, and earlier communication about hospice as an option might promote its more timely consideration and use…In the vast majority of cases, family caregivers report that they did not know the patient’s illness was incurable or that hospice might be appropriate until a physician raised it with them.”

~ Cherlin, et al
Yale School of Medicine, New Haven, CT; and Harvard Medical School, Boston, MA
(As quoted in the December 2005 issue of Journal of Palliative Medicine)

Alzheimer’s Association Recommends Hospice in Report Specific to End-of-Life Care

“Access to hospice and palliative care can be particularly helpful in providing expertise regarding the complicated psychosocial and spiritual needs that residents and families may have.” In addition, “The involvement of hospice services can provide additional, experienced staff members who are skilled at meeting the grief and bereavement needs of family members.”

~ J. Tilly, Dr. P.H., and colleagues
Alzheimer’s Association
(As quoted in the 2007 report, Dementia Care Practice Recommendations for Assisted Living Residences and Nursing Homes, Phase 3: End-of-Life Care)

When and How to Discuss Hospice? Physicians Offered a Structured Strategy

“When explaining hospice care to a patient and his or her family, clinicians might say, “Hospice doesn’t help people die sooner. Hospice helps people die naturally, in the own time. Hospice helps people live as well as they can for as long as they can. Hospice can help you and your family make the most of the time you have left.”

~ D.J. Casarett, M.D., and colleagues
Philadelphia Veterans Affairs Medical Center
(As quoted in the March 20, 2007 issue of Annals of Internal Medicine)

Hospice Care Linked to Longer Patient Survival; Myth of Hastened Death Dispelled

“This study provides important information to dispel the myth that hospice hastens death and suggests that hospice is related with longer length of survival by days or months in certain terminally ill patients…This extra time might be particularly important to patients and their families, as it may allow some people to use the end of life as a time of resolution and closure.”

~ S.R. Connor, Ph.D., and colleagues
National Hospice and Palliative Care Organization
(As quoted in the March 2007 issue of the Journal of Pain and Symptom Management)

ALS and Other Fatal, Progressive Neurologic Diseases: Home Hospice Care Can Help

“Home hospice is particularly helpful for ALS patients in late-stage illness because most are essentially housebound due to loss of mobility, and the multiple services hospice provides at home would not otherwise be available…Hospice, which is covered by Medicare, provides the best palliative care and comfort. At-home services include visits by a nurse, social worker, or chaplain; some home health aide coverage; and 24-hour-on-call nursing.”

~ H. Mitsumoto, M.D., and colleagues
Eleanor and Lou Gehrig ALS/MDA Center, College of Physicians and Surgeons, Columbia University
(As quoted in the July 11, 2007, issue of the Journal of the American Medical Association)

Volunteer Testimonials

“Volunteering is an endeavor where you always get more out of it than you have put into it. This is especially true of hospice care where you benefit the caregiver who needs time away from the home. You also benefit your patient who looks forward to your visits whether you converse, play cards, read a book, or just sit quietly until the caregiver returns. Your training will prepare you for this great experience, usually three hours per week.”

~ Donald M.
Seasonal Resident from Surfside Beach, SC
(Permanent residence is St. Cloud, MN)

“To share in someone’s ultimate journey by offering compassion, love, and care cannot be explained until experienced”

~ Amy D.
Conway, SC

“My wife and I moved from Cincinnati, Ohio, to the Grand Strand area in 1997 to enjoy our retirement away from cold winters and to a location where we could relax and play golf “around the calendar”. During that first year, I joined the Pastoral Visitors Team at St. James Church in Conway. I spent some of my time visiting “shut-ins”, as well as nursing home residents. I enjoyed the conversation with other residents that often have little outside contact with people other than family members. Each of these visits provided me with a great deal of self-satisfaction as I readily realized the pleasure that a couple of hours could bring to members of our community, just because I spent a little time with them.

When I ran across a Mercy Hospice newspaper article advertising for additional volunteers, it was easy to see that my “experience” would be easily transferable and so I also began spending time with terminally ill patients. This provides the “caregiver” (generally a spouse) with an opportunity to get out of the home for appointments, shopping, or just relaxation while providing the patient with an opportunity to meet new people. As a male volunteer, I generally am assigned to male patients. While a great number of our volunteers are female, I suspect that having an occasional male visitor provides some “balance” for the male patients.

Over the years, I have dealt with many fine people, some life-long residents of South Carolina and many others from other parts of the country that reflect the growing diversity of Horry County. Now that I am no longer engaged in full-time employment, it is extremely rewarding to spend a few hours a month in volunteer work. When I depart from a visit, it is almost impossible to leave WITHOUT the feeling that I have gotten more from the time spent than either the patient OR the caregiver.

Next month, I will begin my seventieth year on this planet and I know that one day I just might have to take care of my own spouse. Just think of all the wonderful “training” that I am receiving through my own personal involvement with Mercy Hospice and Palliative Care!

Thank you very much for all you have done for me. ”

~ Mike C.
Myrtle Beach, SC

“My volunteer experience with Mercy Hospice has been very good. I was in a Volunteer Training Class in 1984. When I completed that, the Volunteer Coordinator went with me to see my first patient. It has been nearly 22 years that I have been volunteering and I have enjoyed every year of it! When helping patients, the benefits are great – you meet some very nice and interesting people. It has been a rewarding 22 years and a great way to help others.”

—Helen M.
Myrtle Beach, SC

“Thank you so much for allowing me to share in a very special day at Camp Happy Hearts. I can’t begin to tell you how wonderful I felt as I drove home from camp. I, too, am mourning the death of a loved one. My 11 year old grandson Ryan passed from Leukemia two years ago and the loss is still great. To see these kids just being able to be Kids for a day made it all worth while. I was able to help and get to know a young boy named Ryan (do you believe that) and so many others.

I particularly enjoyed watching a young lady named Taylor, who when she registered was not to keen on being at camp. But she got in with a group of girls and within a short time she was having a ball. When I saw her later and asked her if she was glad she had stayed, she told me she was. I gave her a hug and said we were glad she had stayed also. Little things like that made my day! I hope you will call me again the next time you have a session of Camp Happy Hearts. Thank you from the bottom of my heart.”

~ Sincerely,
Marcia M.
Myrtle Beach, SC
April 26, 2008

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